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Author: exeter17 Big gold star, 5000 posts Old School Fool Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: of 189837  
Subject: Re: Question For The Board Date: 1/11/2013 12:44 PM
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If you buy Dell business - like Optiplex, Precision, or Latitude you get US based support and good support if you ante up for complete care.

If you go consumer or low end, its not just a Dell thing the other OEMS are pretty much the same.

I used to build PCs and I used to get white boxes. I pretty much only buy Dell for my customers. Yes, they are not the fastest most bleeding edge but they have good support. There was a low grade Seagate drive in 35 of my desktops at work. After 5 failed in a month (replaced) I leaned on Dell and they sent me 30 advance replacements so I could clone the remaining functional drives.
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