No. of Recommendations: 0
It cannot be called a gratuity if it is "a required policy."


You are right, it should rightly be called a waitstaff service fee in lieu of gratuity. A difference without a distinction IMO, but I agree clearly more appropriate.

To be honest, I would very much prefer if the model were sane and waitstaff salary were not at the discretion of patrons -- something were say 10 percent of meal cost went to waitstaff and anything above that was an actual tip as opposed to essentially tips being salary

However, I do not hold the model against waitstaff.

I certainly understand not liking the model, and choosing other restaurants. I agree the restaurant has to make a choice between being fair to their staff and alienating people. That is a choice made all the time in many different ways by many businesses.
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