I've been widely satisfied with my relationship with BoA for about 7 years (interest rates on deposits excepted), and find their website is probably the best of all the financial sites I use on a regular basis. Your mileage may vary. I should point out that I have rather little experience with them as a creditor, other than having a single small credit card which I pay in full every month. And, full disclosure, I am a shareholder -- I figured it was the only way to ever get decent interest out of them :)
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