I've had several roll-overs from Fidelity to other brokerages, and each time, they were unable to do it electronically. They did write the check to the new custodian so that it was a custodian to custodian transfer, but they mailed it to me, and I had to mail the check to the new custodian.That was a couple of years ago, but I'm not surprised it hasn't changed.
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