Message Font: Serif | Sans-Serif
No. of Recommendations: 3
UPDATE 1-Lawsuit says HP printer cartridges die before use
Tue Feb 22, 2005 03:15 PM ET
(Adds HP comment)

LOS ANGELES, Feb 22 (Reuters) - A Georgia woman has sued Hewlett-Packard Co. (HPQ.N), claiming the ink cartridges for their printers are secretly programmed to expire on a certain date, in some cases rendering them useless before they are even installed in a printer.

"The smart chip is dually engineered to prematurely register ink depletion and to render a cartridge unusable through the use of a built-in expiration date that is not revealed to the consumer," the suit said.

I have heard that HP wants to make the ink cartridges region coded (like DVDs) so that you won't be able to buy lower priced cartridges in China and use them in the USA. That makes sense. If this lawsuit is true I have a feeling HP will find itself in an untenable position and will have to change it's practice. Or at least offer to exchange outdated cartridges for fresh ones.

Maybe this dating thing is a move to prevent the ink cartridges from being refilled and re-used? Just another bit of tarnish for the HP brand name...

JT :-)

Print the post  


What was Your Dumbest Investment?
Share it with us -- and learn from others' stories of flubs.
When Life Gives You Lemons
We all have had hardships and made poor decisions. The important thing is how we respond and grow. Read the story of a Fool who started from nothing, and looks to gain everything.
Contact Us
Contact Customer Service and other Fool departments here.
Work for Fools?
Winner of the Washingtonian great places to work, and Glassdoor #1 Company to Work For 2015! Have access to all of TMF's online and email products for FREE, and be paid for your contributions to TMF! Click the link and start your Fool career.