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Hello Hybrid Fools,

It's been over a month now since I wrote about my 2001 Prius falling apart and dying on the freeway. The diagnosis was that it needed a new transaxle assembly--the so-called transmission ($4,100).

After getting a series of weekly promises that the transmission would be in any day, it has finally come in, or so I am told. Now I'm getting a series of daily promises that the car will be ready the next day.

I'm sure I'll get the car back sometime, and I'm sure I will enjoy driving it when I do get it back. But I will never feel the same way about the car again. I will never be able to brag about what a great car it is. I will never be able to recommend it to my friends. I won't even be able to tell them what a great company Toyota is. I feel betrayed for all the idiotic customer surveys I've filled out for Toyota and my dealership.

The Prius may still be a great car. Toyota may be a great company. My personal experience, however, weighs more in forming my opinion than all the positive articles and reports.

Best regards, Jerry
The Lone Disgruntled Prius Onwer
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