No. of Recommendations: 0
<<Well, she
fixed this, made it retroactive to day 1 and reversed all the late charges that had been posted in
error. A total correction of $143.18!

Yes, Fools, I did get her name and direct extension in case these corrections don't show up on my
next statement.

Moral of the story: Know the laws and the rights they provide to the consumer. Customer service
departments pay more attention to an informed consumer.>>

WOO HOO!

Good work and CONGRATS!

Tres Foolish.

Kaiti
Jedi in orbit
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