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<<You need a acid which is what others said by recommending vinegar, lime away etc. You can go to the tile department of HD or Lowes and pick up a acid side tile cleaner that will also include some wetting agents/surfactants that something like vinegar won't provide and will help penetrate the hardness.>>

Haven't tried it yet, but Home Depot is right down the street. I'll look into it. Thanks!
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