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Author: inparadise Big funky green star, 20000 posts Old School Fool Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: of 748935  
Subject: Re: OT -- Coca-Cola screws minorities Date: 5/28/2002 2:27 PM
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Me: "Wouldn't surprise me. We get sent the dregs here from many corporations including Dell. When I tried to order a computer on-line, they made me go to their international division, even though we are a US territory. The computer package differed with a poorer resolution monitor, and software that was a year older than that offered to US Dell."

Commodore: Nonsense.

First of all, Dell doesn't make ANY computers until they are ordered, so you aren't getting stock that may have been sitting in a store someplace (like you might with Compaq, HP, and the like).

Also, I went to the Dell site for the U.S. Virgin Islands. They offer the SAME models and the SAME options and the SAME software as sold right here in the Continental USA.

In fact, you get MORE options on the US Virgin Island site- you can configure the base model, whereas in the USA, it is not configurable.

Even the prices are the SAME. The only differences I could find were 1. web page layout and 2. the "special offers" were slightly different.

jb


Wow, you must be a big time Dell shareholder to put that much effort into "debunking" my comments. Jeeze, report it to the Urban Legend board why don't you?

You are right in that Dell doesn't pre-assemble their systems, but they sure don't rush out to buy components each time someone requests a system either. While for the most part the systems are the same, we get the left over older components for the non-standard upgrades. Specifically at the time I tried to place an order, (probably about 3 months ago,) the monitor had a poorer resolution for the size I wanted and the software I wanted to upgrade to was last years version, (though you are right that we were being charged the same price as for the better ones!) When I called Dell USA to complain and see if I could get the updated components offered on the mainland, customer service acknowledged the differences and said too darned bad. My only option would have been to have it shipped to relatives in Florida who would then package it up to be shipped here. Of course that meant paying FL taxes as well as double shipping so I nixed that. We don't have sales tax here. A couple of my friends were so upset at the differences in the upgrades they wanted, they did the Dell-mainland-USVI triangle complete with all those extra fees. Their level of computer geekiness is much higher than mine however.

Frankly, I haven't bothered to check your links, but if everything is now the same perhaps they have finally run out of the old components. More likely however is that you have to click on the details of the upgrades available to see the difference.

InParadise,
Who has absolutely no position or intent there of on Dell.
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