No. of Recommendations: 0
I got a letter a couple of days ago from my mortgage company that the mortgage servicing has been transferred to another company as of 9/1. It says that my automatic payment has been cancelled, and that I should hear from the new company "soon" on how to pay. It says that if I don't I should send in my 9/1 payment with my current coupon and my old loan number to the new company. It says the new company won't accept payments until 9/1.

Usually I do ACH with the current servicer and prefer that to sending a payment. However, I don't have info to that with the new servicer and they say not to call the new servicer until 9/1 which is obviously too late for the 9/1 payment.

Since tomorrow is the 23rd I reluctant to wait beyond Saturday to do a payment by mail.

So, I'm thinking if I don't hear from the servicer by Friday to just go ahead and mail payment on Saturday. I do think it is strange that we haven't heard yet from the new servicer. Is this typical not to have heard by now?
Print the post  

Announcements

UGC Disclosure Notice Regarding Credit Card Posts
Community board discussions about credit cards are not provided or commissioned by banks who may have advertising relationships with The Motley Fool. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.
TMF Credit Center
The Motley Fool Credit Center arms you with real tools and simple messages, that will help you in every credit situation.
What was Your Dumbest Investment?
Share it with us -- and learn from others' stories of flubs.
When Life Gives You Lemons
We all have had hardships and made poor decisions. The important thing is how we respond and grow. Read the story of a Fool who started from nothing, and looks to gain everything.
Community Home
Speak Your Mind, Start Your Blog, Rate Your Stocks

Community Team Fools - who are those TMF's?
Contact Us
Contact Customer Service and other Fool departments here.
Work for Fools?
Winner of the Washingtonian great places to work, and Glassdoor #1 Company to Work For 2015! Have access to all of TMF's online and email products for FREE, and be paid for your contributions to TMF! Click the link and start your Fool career.
Advertisement