Most plane tickets are non-refundable, but charge a fee for change. The difference in the cost of the plane ticket may be the change fee, and not the entire cost of the plane ticket. If he can't afford to lose the plane ticket, then travel insurance should have been purchased. I don't buy travel insurance for travel in the US because the loss through non-use of the plane ticket is an acceptable risk and my health issue applies everywhere in the US. For travel in the US, change fees can be close to the cost of the flight. I have paid change fees a few times, and that is the risk for buying cheap tickets.
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