Must agree with this! We own a '96 Explorer and two ('95 & 2001) Toyota Tacoma 4X4 trucks. Explorer has been a good truck, but Ford dealers suck! The Toyota folks are much more attentive, helpful, etc. Also like the fact that you can buy replacement parts for the Toyotas online from many dealers - Ford just says call their parts dept. My parts dept. makes you wait on them - even if they're not busy, doesn't know any more than I do about what I need and just has a generally cruddy attitude.Amazing! And we aren't even in the same State! Coincedence???
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