No. of Recommendations: 0
My bank did this about a year or so ago too. They already had free online bill pay and it is still free. Seemed like they wanted to get people aware of the service.

I agree with previous poster - now that I've been all set up with my bank's online billpay for a couple years & it's so comfortable & easy, it would take a lot to get me to switch banks. So maybe that's why they do it - even if it is advertising a free service.

Maybe its so customers are aware they offer the service so they don't leave thinking a different bank offers it for free.

Maybe there is a cost savings for this type of transaction? I'd assume it's less manual processing by bank employees, so maybe using online billpay vs mailing paper checks saves them money?

Whatever their reasons are I don't really care. It saves me time & money so I'm a huge fan of the service.
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