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My car and home insurance are coming up for renewal. I'm considering a switch to AARP. One concern I have is giving up a local agent. It's nice to be able to stop by the office to discuss coverage or claims. I would also be changing underwriters for the first time in 11 years.

Has anyone had experience wiht AARP car and home insurance? I know the premiums are lower, but how are they on handling claims or other problems?

We've had the AARP insurance, auto and home, with the Hartford for a number of years. We had one claim: a teenager ran a stop sign and broadsided my wife's car. She was unhurt, but the car (her pride and joy) was totaled.
She was so pleased with the Hartford's response she refuses to consider any other company. They had us into a rental the next day, assessed the damage right away and paid the claim. We had a $500 deductible, but that was paid that when the other driver's insurance kicked in its share. The Hartford handled everything except picking out the rental and the replacement vehicle.

Dave Johnston

Dave Johnston
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