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MFN Launches New Skilled Response BundleTo Reduce System Complexity Through Targeted Support
Wednesday, May 14, 2003 09:02 AM ET Printer-friendly version

Latest Offering in MFN's Bundled Strategy Is Designed to Allow Customers
To Focus More Time and Resources on Core System Tasks

NEW YORK, May 14 /PRNewswire-FirstCall/ -- Continuing to take advantage of its broad portfolio of assets, Metromedia Fiber Network, Inc. (MFN, news), the leading provider of optical communications infrastructure solutions, announced a new Skilled Response bundled product that combines technical infrastructure with expert system management to reduce the complexity of operating a production system and allow in-house teams to focus on mission critical system functionality. This new bundle is part of MFN's strategy to leverage its full breadth of assets and services to create tools that meet the real-life needs of the changing market.

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MFN's Skilled Response is designed to provide customers with an easy-to-use, entry service that seamlessly integrates outsourced expert system management and support with in-house capabilities to create a complete, cost-effective solution. This service enables customers to focus more time on core system tasks by providing operational support including experienced troubleshooting, solid system monitoring and change management for high-content availability and a reliable infrastructure.

"At MFN, we have the most diverse and compatible suite of assets in the industry and are committed to using these assets to creating bundled offerings that meet the needs of our customers and the changing business environment," said John Gerdelman, president and chief executive officer, MFN. "Our Skilled Response bundle leverages our expertise and infrastructure foundation to create a highly-beneficial, customer-driven product that operationally supports a customer's own in-house resources. By managing the technical infrastructure, customers can focus on running and growing their core business."

MFN's Skilled Response service includes MFN's 100% up-time SLA. The service is available everywhere MFN managed services are offered including all MFN data centers throughout the U.S.

About MFN

MFN is the leading provider of optical communications infrastructure solutions. The Company combines the most extensive metropolitan area fiber network with a global optical IP network, state-of-the-art data centers and award winning managed services to deliver fully integrated, outsourced communications solutions to high-end companies. The all-fiber infrastructure enables MFN customers to share vast amounts of information internally and externally over private networks and a global IP backbone, creating collaborative businesses that communicate at the speed of light.

On May 20, 2002, Metromedia Fiber Network, Inc. and most of its domestic subsidiaries commenced voluntary Chapter 11 cases in the United States Bankruptcy Court for the Southern District of New York.

For more information on MFN, please visit our Web site at

This release contains forward-looking statements pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. These statements involve risks and uncertainties, including the implementation of the proposed restructuring and bankruptcy court approval, and the risks detailed from time to time in the Company's filings with the Securities and Exchange Commission. Further information on factors that could affect the company's financial and other results is included in the company's Forms 10-Q, 10-K and S-3, filed with the Securities and Exchange Commission.

SOURCE Metromedia Fiber Network, Inc.

CONTACT: Kara Carbone, Director, Corporate Communications for Metromedia Fiber Network, Inc., +1-914-683-6386,

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