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Hi everyone, I'm completely lost and am hoping someone can help.

Warning! I'm pretty much illiterate when it comes to computers.

My daughter (mentally disabled so she's no help) has a Toshiba Netbook (one year old) with Windows 7 Starter on it that as of today cannot connect to my wireless network. The computer does pick up my LAN but won't connect.

I have cable internet with a Netgear wireless router which my computer is hard wired into (works fine) and we also have a Kindle Fire that also works (connects) fine.

I've ran windows diagnostic with no luck and also restored the computer to an earlier date and I am now completely out of ideas. It has Microsoft Security Essentials and I ran a quick scan and found nothing. I am also as I type running a full Microsoft Security Scanner scan (Not sure if that is any different.)

Oh and I guess I need to mention that I can access the internet with it if I hook it up via my hard wire.

The only thing else I can think of is somehow she managed to get PC Power Speed on the computer which I suspect is some type of malware that I have been unable to remove/uninstall.

The last bit has what's got me the most worried because I had a similar fake looking Microsoft malware knock my computer off the internet as well a year or two ago.

That I managed to get fixed although I suspect I just got lucky and I don't have a clue what I ended up doing back then.

Anyone?

TIA

B
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