No. of Recommendations: 0
or that they will notice the rates should have been changed 3 months ago and they will do it now and if i hadn't called they wouldn't have noticed and i would have sailed along under their radar. good grief, when i type that i see how wacky it is.

I don't think that the customer service reps have as much initiative as you fear.

With the ability of computers, I find it much more likely that changes in terms of service and interest rates are all automated. The company gets an update of your credit report and their computers make determinations about what that means for your rate.

So call them up and ask when the rate expires. They are monitored for call volume so your call would be a short quick answer that would help with their average calls per hour.
Print the post  


UGC Disclosure Notice Regarding Credit Card Posts
Community board discussions about credit cards are not provided or commissioned by banks who may have advertising relationships with The Motley Fool. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.
TMF Credit Center
The Motley Fool Credit Center arms you with real tools and simple messages, that will help you in every credit situation.
When Life Gives You Lemons
We all have had hardships and made poor decisions. The important thing is how we respond and grow. Read the story of a Fool who started from nothing, and looks to gain everything.
Contact Us
Contact Customer Service and other Fool departments here.
Work for Fools?
Winner of the Washingtonian great places to work, and Glassdoor #1 Company to Work For 2015! Have access to all of TMF's online and email products for FREE, and be paid for your contributions to TMF! Click the link and start your Fool career.