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Author: telegraph Big funky green star, 20000 posts Old School Fool Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: of 736233  
Subject: Outsourcing has problems Date: 1/30/2013 10:03 AM
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'Wales, never heard of it:' What a Welsh BT customer was told as she spoke to a call centre worker in India

Read more: http://www.dailymail.co.uk/news/article-2270536/Wales-heard-...
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At least she didn't have to wait 2 hours in line listening to 'YOur call is important to us. Don't hang up. It will be ignored in the order of who tried to get an answer first. '



t.
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