People can post msgs there complaining about unsatisfactory products they have purchased. I am not sure if it includes services, also. The internet company will transmit all the msgs to the companies complained about, and then post the companies' replies.I just stopped by the site. It doesn't seem to be too active. I did get a kick out of the one person who wrote a letter in one of the forums trying to get a jobas a flight attendant. http://us.comments.com/~Airlines/read?195,145I hope this isn't a REAL person looking for a job.Just my thoughts....Lenny...onward to Germany
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