People who are on the phone, BUT YOU CANNOT TELL they are on the phone... Invariably they have a headset on while sitting at their desk...that's so we don't have to field the questions from the invertebrate mouth breathers in the neighboring cubicles. "Oh, he's on the phone," they 'think.' "I'll get back to him later." I forgot how much I liked the Nortel phones with the RLS button. Now you can leave the handpiece uncradled and REALLY look like you're on the phone. Saying something profound (usually from TMF) every few minutes helps too.
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