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I disagree about the QB offering being sub par. However, we may be talking about two different things. The Quickbooks Payroll Service that I uses works quite well for our needs. This is the payroll service that is tied to the Quickbooks Online version not the desktop versions. I don't have any experience with the desktop versions of quickbooks payroll service. I researched the PayChex offering and for our business the PayChex fees are much much higher, because we have a lot of parttime workers that earn very little money (this is a second job for most if not all of them) Our workforce is also very seasonal.

The Quickbooks Online Payroll service does have a few differences from the Paychex offering that I know about. Mainly, it has to do with when and how the money is taken from the business account to pay for payroll taxes. My understanding is that PayChex takes all the money for the taxes and the actual pay out of your bank account right before or when the checks are issued. They pay the tax and file the returns (I think) for you. The QBO Payroll doesn't automaically pay these taxes for you nor does it send in the returns. However, it does generate the checks (tax and pay) for you to mail and also creates all the tax returns that are required - it even tells you where to mail the tax return and the tax checks, if mailing the checks is how you decide to do it. PayChex keeps the float on the money QBO does not. In exchange for this float and higher fees Paychex guarantees that you will not pay any IRS penalties on payroll that is submitted to them. The interest on the float is not much at all, so not a big difference. But some of our checks are not cashed for months which allows for a lower line of credit. Again - most of our checks are for part time pay and a second job so sometimes our employees will save our checks for say the Holiday season - I know it doesn't make great sense, but they do it.

To be completely forthright, I have forgotten to send in an IRS payroll tax payment or two and the IRS has fined me. HOWEVER, in my case the fine was significantly less than the PayChex higher fee. So, it was and is worth doing the payroll myself. I will freely admit that my business is out of the norm and PayChex no penalty guarantee might be worth losing the float and the higher fees in most cases. However, I do not agree that the "QB payroll stuff is not very good." It is GREAT for my needs and my business. In fact, I'd say that it is perfect for my needs and abilities.

I understand that it may not be the right fit for everyone or every business. However, that does not mean that the service is "not very good"

The buyer should research the different offerings and select the service that best fits their needs.

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