Pixy,<Gee, why not tell us how you really feel? :-) >Sorry, sometimes this kind of thing just gets next to me.<Indeed, it's often far better to by-pass the employer and go directly to the plan administrator/custodian. >I recommend this as a matter of course--that's what s/he's there for. <They aren't the same usually, and the latter at least has a better understanding of what needs to be done. Is the employer at fault for this? You betcha! But it's not something that will change regardless of how much we scream.>I disagree here. If we not just scream, but hold them accountable for their jobs, the performance gets better. And if we do it with a modicum of sugar, as you so often point out, it generally gets better sooner and more permanently. I just don't agree with the changelessness of it all.Regards,Eric
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