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Sorry to hear of your bad experience. I do recall they had an issue with some brewers (around Christmas 2010??) but thought that was just their base model (Elite B40). I've used the Elites, and did think them a bit flimsy.

But, I've had a Keurig B60 (special edition) at home since ~ 2006. Never had a significant issue with it. I had to reglue the rubber piece around the upper needle that forms the seal on the top of the Kcup - but that is about it.

Helical Investor
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