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I am suffering from a retarded brain. I backed up my company file in Quickbooks Pro 2003, and now am having a problem restoring it to another computer. What am I doing wrong?

When backing up, do I back up "all files"? When restoring, what is the procedure? I had no problem backing up from this computer onto A disks (2) and restoring to my laptop. I then backed up from the laptop, after working within the file, and want to restore it to this computer, but it will not fully restore.

Thanks,

Donna
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IIRC, when I had to rebuild a clients PC there was one file involved and all I did was load that file onto the pc and then just open it with File open
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This is not an area that I am an expert on, but did you copy the file from the CD or disk to your hard drive and then try to restore from the file on your hard drive? If not, try that. Sometimes, programs cannot read directly off of the CD or disk but need to look at a file on the hard drive.

ToroBravo2003
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There is a "backup" and a "restore" option under the File Menu. I backed up under "backup" which required 2 3-1/2 inch diskettes. However, when attempting to restore, it is not working. I can't figure out what I did wrong.


Donna
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What's happening, any errors?
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I've had numerous problems backing up QBooks to multiple diskettes. Apparently the file can easily be corrupted in this case (on the diskettes). Everything would seem fine until I went to restore the backup on another computer; QBooks would start the restore process and then mysteriously quit restoring the file. I had to go back to the computer that had the most recent copy of the file and redo the backup process, always checking the option to "verify data integrity" or the like. My life has been a lot easier since I stopped using floppy disks!
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The problem that you are having is that the floppy disks you are using are likely bad / damaged. QuickBooks can write the file to the disks, but because the disks are bad, it can't restore from them.

Get a new set of 3 1/2" disks and format them on the laptop. Then backup the data to the disks. Take the new disks to the other computer and restore them.

The data file on the laptop should be fine with no need for a verify btw.

SixSigmaBB
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Mike, there were no errors noted.

Donna
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