Has anyone tried to use Quicken support (the chat option) lately? I am currently trying right now to get a question answered - have been connected for over 1 hour with this technician and still can't get a simple answer to my question. How incredibly frustrating. He is trying to tell me that I cannot split a loan payment (from a paycheck) into a principal loan account and an interest payment. So I ask what is the 'employe paid loan' option within the 'after tax deduction' section of the paycheck function for? I don't know of too many loans that are interest free. I've asked it 4 times and have yet to get an answer.
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