"The company has to use certain criteria to calculate the amount you are to be paid, if you can have an acceptable (to you) repair done for less and have extra money that is fine. But, to accept a payment and have nothing done.....well, that is a question of ethics, IMHO"Ok, I am not flaming but I will rebut. The car was damaged. The value of the car ( let's say based on what someone would pay for it ) has decreased. The money is compensation for that loss. It is a paper loss in that the owner has no intention of ever selling it until it reaches scrap value but it is a loss nonetheless. It is the owner's choice to repair or accept the decreased value of the car. This would only be unethical if the 'accident' was nonexistant and fraudulent.
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