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Real innovation usually requires a broken failing process, something that works so badly (or doesn't work at all) that people are willing to venture into the unknown to fix it. In retrospect mobile phones were that way before the iPhone came along. They were difficult to use with a maze of menus and multiple buttons, something only an engineer could love. I hated my Nokia. But since I had never seen an iPhone I thought that the Nokia was something I would just have to put up with, a necessary but unwanted complication in my life.

Not a gadget, but the area of my life that best fits your description is cable TV. It definitely works so badly that I would leap at a chance to venture into the unknown to fix it.

Someone, sometime is going to figure out a way to sell people what they want without making them buy a load of carp they don't want. If I could get even half of what I want I would dump cable.
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