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I'm losing it! We are trying to refinance our coop mortgage and have a 60 day lock that expires 3/23. I think everything has been done (paperwork, credit, title insurance, appraisal etc) and it should be very straightforward (just refinancing a $250K mortgage balance for a lower rate, the property appraised at $875K).

During the last two weeks I have left TEN voicemails for the Chase mortgage consultant and loan processor without any response. 3/23 is EASTER SUNDAY so I would like to know when this loan is going to close.

I have never refinanced a mortgage so I don't know whether this is par for the course. And whether there is something I should do to protect my rights. I locked in at 4.875% (1 point) so I'm anxious. PLUS I AM GETTING REALLY PISSED OFF!

Any advice or calming words would be appreciated. :-)
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