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Safeway seems to have deep, systemic problems within their management ranks. Recently they accused my daughter of a theft at my local Safeway and placed my daughter's name on their seemingly all-important "LP Report". Managers were certain that my daughter stole $400. They said they had a photo...note, photo was of some Caucasian girl (my daughter is Hispanic) AND my daughter was not even in the country during the incident.

Crazier, I talked to store manager who accused her, then I talked with the GM of the store, then I talked to the District #84 Manager. Explained photo not her and she has been out of the country since July 9th and could not have been there on July 12...All refused to correct and they would not remove her name. We were even customers for 2 years up until this event. I was shocked at the their lack of common sense and benevolence.

Personally, I would never invest in this company due to my experience with their management. I would invest in companies who care about their customers as people, care less about some LP report, and don't try to falsely accuse frequent customers of crimes.

A Trader Joe's or a Publix would probably never have let this situation go past 1 hour! Safeway has seemingly enjoyed this misfortune for over 2 weeks and their managers still seem incapable or unwilling to correct.
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