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Author: steve203 Big funky green star, 20000 posts Top Recommended Fools Old School Fool Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: of 455792  
Subject: Re: PD: Owner made fast-food restaurants succes Date: 5/16/2013 11:50 AM
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So you, me and Henry Ford are in agreement: treating [skilled] employees better is profitable.

>>There, fixed that for ya'.<<


If we consider a "skill" as something that not everyone can do, that building a hamburger, correctly and efficiently, or operating a computerized cash register accurately and quickly, are skills. I had employees who couldn't even manage to get to work on time.

If all employees were paid on merit, then the ones who work accurately and efficiently, and are reliabile, get paid more, because those are the ones you want to retain.

The reality however, is everyone gets paid the same. The unreliable and inefficient are fired and they simply go the the next burger joint down the road for the same pay. Those who are reliable and efficient leave for a place where their reliability and efficency are rewarded.

The burger joint manager is left constantly training new people, constantly absorbing employee errors, constantly dealing with employees who don't show up, because his determination to pay as little as possible results in high turnover. This is the kernel of Ford's insight that lead to paying double the going rate.

If every employer had the same mindset, we would not need a minimum wage. Employers who valued their employees would benefit from their experience and reliability. Employers who did not value their employees would fail, because the turnover, errors and lack of productivity, would cost them more.

Steve
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