No. of Recommendations: 0
Technically, they are not accused of detaining her, just encouraging her to wait until the FBI arrived to clear things up. As a senior citizen, she was clearly intimidated up to a point where she just became exasperated and left. But she did come back to get her car. I would have gone to a different dealership, though.

Who expects the dealership didn't know what to do and was spending all this time trying to find out who to contact and were just trying to delay her departure to buy them some time...
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