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That's a major prong in why they believe that government should be limited. It's the "DMV" view of government - incessanty bureaucratic, unresponsive to the needs of customers, inefficient, and unable to perform its basic functions well
So here, the government took on the role of acting as an insurance agent that will market and sell policies through an ecommerce site - and did it very, very badly. That's worthy of criticism, and it's entirely consistent with conservative critiques of government activity.

I might agree with you, except it was Republicans who insisted that the DMV only have two employees, that they open only on Sundays and Wednesdays for two hours, that no computers be allowed, that all forms be filled out in quadruplicate, individually, that applications be printed with invisible ink, that road tests occur only on sunny days and only all the way across the state, that no vans, SUVs, or station wagons be allowed, and that expensive private driving instructors be required for driver instruction.

Let's try to remember that what we have is closest to the Republican vision (the Heritage Institute and Mitt Romney) rather than the Democratic vision (single payer.) It seems disingenuous, to out it politely, to therefore accept the Republican criticism of the Rube Goldberg machine that is their own design, rather than the far simpler one which is already in existence at the VA, at Medicare, and in countries around the world.

Is the system screwed up? Yes. Whose fault is that, again?
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