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The part that is down is just BAC's home page.

Incorrect.

I was unable to log in when I posted that. It timed out.

I was able to log in earlier, and I am able to log in now, and it times out when I try the "Pay Now" link.

It would be really nice to have monthly statements. Then I could mail a check for our payment. Without the payment coupon, I don't trust them to apply the payment to the correct account. Even with the payment coupon, they were unable to apply the excess payment amounts correctly. And, actually, I need to make additional escrow payments this week, so even if they were sending statements, it wouldn't matter.

We can't wait until we are able to refinance with our credit union.
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