No. of Recommendations: 0
The principle is the credit card company didn't screw up, you did.

If it had been an erroneous charge, sure, argue the point with them.

But this was a mistake on your part. The cc company didn't screw up, and you owe them then twenty-one cents.


I don't necessarily disagree with you... however, I also believe that nearly everything is negotiable.

I negotiate for a living, and we all negotiate all the time when we call credit card companies and ask for a lower rate, request that they waive a fee, etc.

Yes, I suppose I technically owed the 21 cents. But after I posted the original post, I went ahead and called Chase. I explained the situation, and asked them to waive the 21 cents. The customer service rep said "sure, no problem" and it is now gone. I didn't even have to explain further or wait for approval.

Why not ask? All they can say is "no." This time they said "yes," and I didn't even have to listen to a lecture about how it was really all my fault.

MMB
Print the post  

Announcements

UGC Disclosure Notice Regarding Credit Card Posts
Community board discussions about credit cards are not provided or commissioned by banks who may have advertising relationships with The Motley Fool. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.
TMF Credit Center
The Motley Fool Credit Center arms you with real tools and simple messages, that will help you in every credit situation.
What was Your Dumbest Investment?
Share it with us -- and learn from others' stories of flubs.
When Life Gives You Lemons
We all have had hardships and made poor decisions. The important thing is how we respond and grow. Read the story of a Fool who started from nothing, and looks to gain everything.
Community Home
Speak Your Mind, Start Your Blog, Rate Your Stocks

Community Team Fools - who are those TMF's?
Contact Us
Contact Customer Service and other Fool departments here.
Work for Fools?
Winner of the Washingtonian great places to work, and Glassdoor #1 Company to Work For 2015! Have access to all of TMF's online and email products for FREE, and be paid for your contributions to TMF! Click the link and start your Fool career.
Advertisement