The ShopKo I worked at (#161 Wichita, KS) had a problem with keeping certain item instock also. Since I worked in the backroom I mainly know about furniture items that we couldn't keep instock (papasan chairs, bookcases) but I know that each month we would have a stack of rainchecks about 3 inches tall that we would send out giving the customers 20% off any other item in that department since we couldn't get in the item they wanted. adam
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