The way I understand it, the state agency usually investigates if the unemployment is through "no fault" of the employee. Apparently X was fired for misconduct which would disqualify him/her from benefits according to the TWC website: http://www.twc.state.tx.us/ui/bnfts/claimant1.html So, X needs to be careful about the inquiry. Discussing the medical condition would not help the case unless it was a well-documented medical reason that made X quit (apparently not.)I am surprised that the inquiry was over the phone. In NC they make you make an appointment to discuss the details with the person processing your request.- zol
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