There are several levels of Next Business Day service, which have the various times tconi mentioned, thus the confusion, I suspect. Within the Next Day Air are also the times I listed.The breakdown from their site -Next Business Day Delivery as early as 8:00 a.m. UPS Next Day Air Early A.M. Next Business Day Delivery typically by 10:30 a.m. UPS Next Day Air Next Business Day Delivery typically by 3:00 p.m. UPS Next Day Air Saver In any case, since tconi chose the 1030am Next Day Air which does have a guarantee, it's up to her if she wants to call. She had a reasonable basis to do so.
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