No. of Recommendations: 0
There are several levels of Next Business Day service, which have the various times tconi mentioned, thus the confusion, I suspect. Within the Next Day Air are also the times I listed.

The breakdown from their site -

Next Business Day
Delivery as early as 8:00 a.m.
UPS Next Day Air Early A.M.

Next Business Day
Delivery typically by 10:30 a.m.
UPS Next Day Air

Next Business Day
Delivery typically by 3:00 p.m.
UPS Next Day Air Saver

In any case, since tconi chose the 1030am Next Day Air which does have a guarantee, it's up to her if she wants to call. She had a reasonable basis to do so.
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