They claim the seat was "loose"? You can't dislodge a seat by installing a booster. Good grief. It's bolted to the car frame. Could you imagine what would happen in a crash if the car seats could just be dislodged by installing a child safety seat?My car is a Corolla, and it has releases on the rear seats, so that they can fold down and you can put long things in the trunk. If you don't push it until you hear the click (and you have to kind of slam it), the seat will be "loose". It sounds like something like that happened and the clerk couldn't figure out how to latch the seat. Although, if you stopped short, anyone who was sitting in that seat might have felt the back of the seat move.
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