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Recommendations: 6
Hey Guys,
FWIW ... I am currently running the 2010 Deluxe version of Quicken. I usually upgrade Quicken every 3 years. But I always read the Quicken reviews before updating my PC. Well, it looks like Q2013 has major problems. Below is just one of the 13 negative reviews just on Amazon.
http://www.amazon.com/Intuit-419360-Quicken-Deluxe-Download/... Needless to say, I am holding off (maybe permanently) upgrading to Q-13.
Rich Arizona
1.0 out of 5 stars Quicken 2013 ruined my day, October 6, 2012 By Warren R. Moe (Atlantic Highlands, NJ USA) - See all my reviews This review is from: Quicken Deluxe 2013 [Download] (Software Download)
Last evening I downloaded Quicken 2013. The advertised mobile/iPad app is exactly what I've been hoping Quicken would add. I have been using Quicken 2011. Product installation went OK and it seemed to import all of my Quicken 2011 data OK. When I went to update my accounts, Quicken 2013 first wanted me to register the product. So far so good. After entering name & address, etc., it told me that I had successfully registered and gave me a button marked "Finish"', which I clicked. THE PROGRAM FROZE COMPLETELY. I had to use Task Manager to get out of it.
I contacted Intuit support by email and sent screen shots of what I was experiencing. This morning I followed up with their Chat support line. I got responses from both channels saying that I should uninstall then reinstall in C:\Quicken rather than the default directory. I was assured all would be fine. I tried that. Twice. All was not fine. Every time I got to the end of product registration, Quicken 2013 froze completely.
Adding to my frustration is that the 2013 installation process uninstalled Quicken 2011. I don't have the download to reinstall Quicken 2011 and if it's on Intuit's website,I couldn't find it.
So now I have a request in to Intuit that they 1) tell me how to reinstall 2011 and 2) refund my purchase of 2013. If they can do that, I'll be back where I was, having lost only a day. If they can't do that, I will spit on their corporate grave.
Do not upgrade to Quicken 2013 unless and until you see through review in this forum or similar that they have released a useable product
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