I know this is way off topic, but this forum is one of the more active ones with very level headed people, so I figured the chance of good advice, quickly was here.Situation: I am trying to help my daughter and a friend out with something and maybe some one here may have a suggestion.Sadly my daughters best friend passed away Dec. 14 of Cancer. She was separated although very close friends with her husband who is the executor of her "estate" although there is no "estate" just the normal accumulations of a 36 year old woman.She had a vehicle and was paying the loan through a company. In December her husband made the payment when she was very ill. After she passed away, he contacted the company and asked what to do about the car. He asked for them to come get it, as he did not need or want it and was not a responsible party on the debt. They basically said to try to sell it as it would take around 4 months to do a repossession. So, now my daughter is interested in buying the car, for the pay off and for some weird reason, they can't get any hard numbers. To the best of their knowledge the interest and late payment penalties (Jan 1 payment not made) are accruing. He has, for the second time faxed them the death certificate (couldn't seem to find the first one sent) and still no one seems to be able to tell them what the "procedure" is in cases like this. Another case of reinventing the wheel. ARGH!I have advised he/them to ask for supervisors repeatedly until they find someone who can be a single person contact, so they don't have to keep explaining the situation. Do any of you have any other "leverage" ideas so this can get resolved.Again, thanks for any ideas you may be able to help with. It's very frustrating.Ak, who is so far away, or I would go there and thump on the counter and be the squeaky wheel for them. (They are both "quiet" types)
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