... the phone with Providian. I've had my Providian GetSmart card paid off for a few months now. It has a $3200 limit and a 24.99% APR (which I think is slated to go up to 29.99% within the next month). Today I checked my account online, and there was the infamous Providian annual fee - $89. As much as I wanted to keep this card around to boost my debt:available debt ratio, this was the last straw. I called Providian to get it waived. "I'm sorry sir, but that was part of the agreement you signed when you joined Providian, blah, blah, blah..." I explained that my wife just got her annual fee waived a few weeks ago (true). She repeated the exact sentence from her flash card, but this time added in a nice voice, "I hope I explained why clearly enough?" Yeah, it's all too clear. "Is there anything else I can do for you today," she asked. "Yeah, forward me to the closing department," I said. The rep there asked for a reason why I wanted to close, and I told her it was because of the annual fee. "For $89, you can keep my business," I said. She started on the same flash card phrase that the other rep used, and I cut her off. The card is closed, and the annual fee is gone. I won't have to pay it, since you're paying it in advance, like rent. I have to admit that I'm kind of shocked. I really thought they'd try to keep me. I've had the card since 1999. I've never been late. I've never complained about anything. I've been what I consider to be a model cardholder. But they didn't care. And you know what? I don't either. I have a Citi Platinum Select Upromise card at 10.74% and an MBNA Premiere card at 12.99%. Screw Providian, once and for all.
CLAP CLAP CLAP CLAP CLAP.That's about all I can do is applaud.Lisa
Well done, just make sure they actually do close your account.When i went through this they sent me a new card and it took a 2nd call to persuade them to properly close the account down.Vlad
Well done, just make sure they actually do close your account.Will do. I won't rest until I have a letter from them stating that the account is closed with a $0.00 balance.
CLAP CLAP CLAP CLAP CLAP. That's about all I can do is applaud.*bowing* Thank you, thank you! :o)
It continues to boggle my mind that these companies are SO surprised when you tell them to cancel and close. Granted, there are a lot of folks out there who "need" their credit cards, but sheesh! Good for you!Gena
Congratulations! The csr lost a good account that pays on time. Always check bankrate.com for the absolute best rates on credit card rates. If your loyal to 1 credit card and been with them a long time, and pay all bills on time, most cc will budge and lower your rate.
Subject: Re: Well, I just got off... Author: ohyes Date: 8/30/02 2:22 AM Number: 137985 Always check bankrate.com for the absolute best rates on credit card rates. If your loyal to 1 credit card and been with them a long time, and pay all bills on time, most cc will budge and lower your rate.==============================I can't understand why any of us would tolerate an annual fee on any credit card when there are so many card issuers that don't charge a fee for their card. Providian in my mind is a company that I would never do business with if there was a satisfactory alternative.
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