No. of Recommendations: 9
Well this telemarketing thread has finally enticed me to stop lurking and post to LBYM. Some thoughts:

1) Telemarketing is rampant consumerism gone wrong. People call us up (often at inconvenient times) to offer products we had no intention of purchasing. And this is considered normal! Can you imagine if other products were sold this way? What if you came out of the grocery store and some guy approached you at your car and offered belt-replacement insurance? Or if at a restaurant the server wanted to talk to you about buying some great home cleaning products? Advertising is one thing, but I dislike in-your-face sales on principal. Buying opportunties abound in America and I don't need someone pushing more in my face. If I decide I want something, I will figure out where (and when) to buy it.

2) I tell all telemarketers "Thanks, but I'm not interested". If the response is anything other than some sort of pleasantry ending the call, I hang up. I provide an opportunity to be civil, but make no pretense of civility for those who insist on continuing to pester me.

3) Most of the offers I get are scams. Sure, they might be legal, but ask yourself...If it were really such a great offer why are they using cold-callers to push it? (Answer: So that you will have to make a snap judgement about something that with any reflection you would reject.)

A classic example: Congratulations! You've won subscriptions to four magazines. Let's start by picking out the magazines. Then you are told about a small $2.95 weekly "service charge" to help defray "handling costs". I laughed and asked the caller to explain how paying $150+/year constitued winning anything? He tried to explain it but ended up hanging up on me.

Remember, if you truly need the product or service, you can ALWAYS get it somewhere else. Chances are you never will.

4) "But telemarketers are just tyring to earn a living." I applaud anyone working hard and trying to get ahead. Nonetheless, there is a subtle but important distinction between a consumer (actively)choosing to seek a product or service and the product being foisted on the (passive) consumer.

Used carsalesmen may have a bad reputation, but at least you only have to deal with them if you are actually looking for a used car.

The surest way to end telemarketing (dare to dream!) is for consumers to stop responding. When there is no longer any money in it, the calls will cease.

FYI: Many people in this thread commented on the "dead air" or pause before a telemarketer responds when you answer. The companies use an auto-dial system and hand the first live respondent to a telemarketer. This avoids having the telemarketers listen to busy signals, answering mahcines, etc. The pause is the call being transferred from the autodialer to the telemarketer.

Print the post  


When Life Gives You Lemons
We all have had hardships and made poor decisions. The important thing is how we respond and grow. Read the story of a Fool who started from nothing, and looks to gain everything.
Contact Us
Contact Customer Service and other Fool departments here.
Work for Fools?
Winner of the Washingtonian great places to work, and Glassdoor #1 Company to Work For 2015! Have access to all of TMF's online and email products for FREE, and be paid for your contributions to TMF! Click the link and start your Fool career.