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Author: inparadise Big funky green star, 20000 posts Old School Fool Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: of 58819  
Subject: What a Way to Treat a Customer Date: 3/21/2013 4:20 PM
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Eldest is a college student who decided to supplement his income by participating in Amazon's MTURK surveys. He has done what they required of him, got good ratings, and now they owe him $50. He is supposed to be paid through Amazon Payments, which I guess is basically Amazon's answer to PayPal. They told him that they could not verify his identification, (born in the USA, has SS# and been paying taxes since he was 14,) and slammed the door shut to communications with him. Repeated emails get returned with what boils down to "we refuse to talk to you, don't contact us again." PayPal has had no troubles verifying his identity and sending him money they owe him.

There is no way to talk to these people. We try calling Amazon Payments, who say we need to talk to an Accounts Specialist, for whom even they don't even have a phone number. All they can do is put in "a ticket," which has been ignored.

I have to admit, I am tired of being ignored, and can only imagine how Eldest feels, given he's been dealing with this for months now. I buy pretty regularly through Amazon, and even pay to be a Prime member. If Amazon thinks they can get people to do work for them and not pay them, they will no longer be a trusted internet site for me, and I will go elsewhere, taking anyone who will listen with me.

Eldest is documenting the insane process he has gone through in an email to the CEO...no doubt just to be ignored, but leave no stone unturned. Anyone on this board have a clue where we could call or email?

IP
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