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Author: physdude One star, 50 posts Add to my Favorite Fools Ignore this person (you won't see their posts anymore) Number: of 58841  
Subject: Re: What a Way to Treat a Customer Date: 3/22/2013 7:38 AM
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When I was living in the US, I had significant trouble with getting a
rebate from them. I went to the BBB and the issue was suddenly resolved
very politely and promptly.

Other possible avenues might be the FTC or the state attorney general.
In this particular case, the department of labor might also be appropriate
given that labor was involved.
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