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Why shouldn't they? If they aren't going to be able to fund in a reasonable amount of time, the customer should have the information to seek a loan elsewhere. No lender is the only game in town. The customer is being held hostage with a lack of information.
Heh. You just answered your own question. There is no advantage to them to give the customer an incentive to take their business elsewhere.

Nobody -- NOBODY -- likes to let outsiders peek underneath their kimono.
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