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Wow, that's annoying. I wouldn't stop attempting, though - it never hurts to try.

Oh, I'll never give up. The most annoying part was that the Ebates cash back would have covered my sales tax and then some, but alas.

Wacky portal story: I once bought some stuff from going through Discover for 10% cash back, but (accidentally) used my MC that was on file at Discover still credited me the cash back. I kept waiting for them to reverse it, but they never did.
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