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- Delivery problems since they let USPS do the last mile in my area.

I've had similar issues with delivery problems lately -- by no means always but sometimes... wife had an order go missing, I had an order damaged when out on the truck for delivery and the order cancelled with refund, I had an order that actually came straight from China and that was delayed a few weeks.

But I am sure they're pushing themselves harder than ever-- more and more items were showing up Prime with one day or same day delivery, and those commitments were kept pretty often. Now they have one day Prime as standard on a bunch of items (millions I think) in many populated parts of the US. So some of the mistakes are about straining their logistics network beyond what's comfortable and then trying to find what's sustainable.
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