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No. of Recommendations: 1
1 1/2 mos. ago, rcn was supposed to upgrade
service in area..after not showing up
for first 3 appointments, they finally
showed up (late)..tech hooked up 2 boxes,
handed me other 3 to hook up myself..
he didn't check them, only one worked...
customer service wouldn't send anyone for
another 2 weeks, wouldn't let me speak to
supervisor...in mean time, figured out
what problem was (equipment not strong
enough for my 5 boxes), told them...when
tech showed up, didn't have equipment to
fix any problem...finally showed up next
week & got everything working..still trying
to get promised credit for month w/out
service. Told them I,m a shareholder (I am-
200 shares), didn't phase them. Told them
I was going to get a dish, they said go ahead!!

Scary!!
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