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Subject:  Re: Printer problems Date:  11/26/2012  6:38 PM
Author:  WotPeed Number:  61523 of 71834

Hi Nancy,

I don't have any specific advice, but in my experience you very rarely need to use the software supplied with the printer to get it to work with a Mac. So here's what I would try:

- Quit any installers that might be running
- Remove the CD
- Unplug the USB cable to the printer
- Turn the printer off
- Wait 5 seconds
- Turn the printer on
- Plug in the USB cable
- Open System Preferences
- Select Printers (or Print and Scan, or whatever it's called)
- Click the + to add a new printer

I'd be shocked if you don't see your printer listed in the box that pops up. It's been a while since I've installed a printer but I've never had it not work.
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