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Subject:  Re: Credit card problems Date:  4/11/2013  11:03 AM
Author:  vickifool Number:  48879 of 125614

I followed up with a series of email messages to their customer services contact address stating that this supervisor indicated that I would not be required to pay off my remaining balance. I thoughtfully supplied his name and phone number which I had gathered earlier in our conversation. My email said that I really wanted an explanation for their action but that since they were willing to wave my remaining balance, I would accept their action. Of course this will have no effect on my obligation to pay off my balance (which is fairly high because it has two plane tickets to China on it) but I'm hoping it might create a little drama in the customer service call center.

I still have no idea what the real story is.


I'll have to practice to become a quick thinker like that.

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